Telecalling Manager

Job Title: Telecaller 

Job Description

We are seeking a dedicated and enthusiastic Telecaller to join our healthcare team. As a Telecaller, your primary responsibility will be to engage with potential clients, understand their healthcare needs, and efficiently book appointments with our healthcare professionals.

Key Responsibilities

• Outbound Calling: Initiate outbound calls to individuals interested in healthcare services, providing information and promoting our healthcare offerings.
• Appointment Scheduling: Effectively schedule appointments for healthcare consultations, ensuring accuracy and efficiency in the booking process.
• Customer Interaction: Build rapport with prospective clients, addressing their inquiries and concerns while maintaining a professional and courteous demeanor.
• Database Management: Maintain accurate and up-to-date records of client interactions, appointment details, and any relevant information in the CRM system.
• Follow-Up: Conduct follow-up calls to confirm appointments, provide additional information, and address any post-scheduling queries.
• Collaboration: Coordinate with internal teams to ensure smooth communication and seamless appointment scheduling processes.

Requirements & Details

• Communication Skills: Excellent verbal communication skills with the ability to articulate healthcare-related information clearly and concisely.
• Customer Focus: Strong customer-centric approach with the ability to empathize and address customer needs effectively.
• Organization: Detail-oriented and capable of managing multiple appointments and client interactions simultaneously.
• Adaptability: Ability to adapt to different client personalities and handle varied situations professionally.
• Team Player: Collaborative mindset, working seamlessly with team members and other departments.
• Tech Savvy: Familiarity with CRM systems and basic computer skills for efficient data entry.

Qualifications

Previous

Experience

in a telecaller role, preferably in the healthcare or related industry. (FRESHERS ALSO WELCOME)

Minimum

Educational Qualifications

• of high school diploma; additional healthcare-related certifications are a plus.
• If you are passionate about healthcare, possess excellent communication skills, and thrive in a dynamic work environment, we invite you to apply for this exciting opportunity to contribute to the well-being of our community.
• Shift Timings: General Shift between 9.
• 30 am to 6.
• 30 pm
• Working Days: Monday to Saturday
• Weekly Off: Sunday
• Age Limit: Max. up to 30 Years

Education

• Qualification : 12th and above
• Job Type: Full-time
• Location: Thane.
• Mumbai, Maharashtra (Required)
• Job Type: Full-time
• Salary: ₹15,000.
• 00 - ₹16,000.
• 00 per month

Benefits

• Provident Fund
• Schedule:
• Day shift
• Supplemental pay types:
• Yearly bonus
• Regards,
• Aniket
• Send resume on this number:
• 7400171834