Job Overview
We are seeking an experienced Customer Service Executive to provide excellent support and resolve customer inquiries. This is a full-time, in-office role within our BPO/Telecalling operations.
Key Responsibilities
- Handle customer inquiries and issues professionally via phone, email, or chat.
- Efficiently resolve customer complaints and provide accurate information.
- Maintain high levels of customer satisfaction and build positive relationships.
- Document customer interactions and follow up on pending issues.
Requirements & Details
- Qualification: Graduate (Mandatory)
- Experience: 1 to 3 years in customer service or a similar role.
- English Fluency: Fluent English is required.
- Salary: 18 to 30 per month.
- Working Hours: Monday to Sunday 24*7 (Rotational Shift).
- Work Mode: In-Office Thane West near railway station
- Openings: 30 positions available.