Telesales

We are seeking a highly motivated and skilled candidate to joinTechoption. The ideal candidate should possess an extremely strong understanding of voice customer service metrics, with a basic understanding of non-voice channels such as email and chat. 

Key Responsibilities

• Manage a high volume of incoming phone calls from customers, addressing their queries, concerns, and requests promptly and professionally.
• Identify and assess customer needs, striving to achieve complete customer satisfaction.
• Establish and nurture strong relationships with customer accounts through open and interactive communication, building trust and loyalty.
• Proactively call leads to generate new clients and contribute to business growth.
• Provide accurate, valid, and comprehensive information to customers, utilizing appropriate methods and tools.
• Demonstrate excellent communication skills, particularly in English, ensuring effective verbal and written interactions with customers.
• Display flexibility with work hours and be proactive in taking initiatives to meet customer demands and organizational objectives.
• Follow a 6-day working schedule with Sundays off, although flexibility may be required based on business

Requirements & Details

• .
• Emphasize and maintain an exceptional level of communication skills to effectively engage with customers and colleagues.
• Following is the new 

Requirements & Details

Tele sales part of full time 

From office or work from home.

Experience

2 years minimum in outbound calls

Perks : 13k to 20k pm plus incentives