Job Overview
We are seeking an experienced professional for a Back Office role combining Telesales, Customer Service, and Collections. This is a full-time, in-office position.
Key Responsibilities
- Perform telesales activities to achieve targets and generate sales.
- Provide excellent customer service, addressing inquiries and resolving issues efficiently.
- Manage collections by following up on outstanding payments and negotiating payment plans.
- Maintain detailed and accurate records of all customer interactions.
Requirements & Details
- Qualification: Graduate
- Experience: 2 to 5 years in a similar profile
- English Fluency: Good command of English is essential
- Salary: ?20,000 - ?35,000 per month
- Working Hours: Monday to Saturday, 9:30 AM - 6:30 PM (Rotational Shift)