Tr Transctn Procng Off

Job Description

• Job title
• Trainee (Tr.) Transaction Processing Officer Claims Registration (Band 5, Level 1)
• Reports to
• Unit Manager / Asst Unit Manager
• Job purpose
• Provides customer service support for third party administrators, Health Maintenance organizations, preferred provider organizations, managed care organizations and many more in US healthcare insurance market by identifying and updating information.
• The ultimate motive is to ensure commendable service standards and maintain very high customer satisfaction.
• Duties and

Key Responsibilities

Listed below are the primary job duties and

Key Responsibilities

• that are required:
• ? Primary responsibility is to key claim details from claim images into the healthcare software.
• ? Staying current with knowledge of products/ processes & services offered by the client
• ? Ensure full adherence to all the quality parameters.
• ? Ensure 100% adherence to schedule.
• ? Meeting all defined targets like Productivity, quality, Maintenance of required reports in Excel.
• Job Functions
• ? Look up for relevant information and update (type into) the client systems as per set procedures and policies.
• ? Attention to detail while accomplishing tasks, meeting Weekly / Daily targets with required quality in the given timelines
• ? Enter updates relating to pertinent healthcare data into the computer system in a timely manner ensuring accuracy, completeness, and adherence to department procedures.
• ? Review data for deficiencies or errors, correct any incompatibilities if possible.
• ? Adhere to the team norms for making the overall team a cohesive one.
• ? Ability to prioritize and manage workload.
• ? Must be ready to work in night shifts
• Qualification,

Experience

• and Skills requirement for this role:
• ? Undergraduate (10+2)/Diploma / Graduate (Only Arts or Science) – Non-Technical Only  
• ? Typing speed 35 to 40 wpm with 95% accuracy (without looking at the keyboard)
• ? Knowledge in US Healthcare will be an added advantage.
• ? Good communication skills.
• ? Proficiency with computers