Customer Service Job in Pune Customer Service

Customer Service

Platinum Logistics
Karve Road Erandawne, Pune
₹17,400 - ₹36,500 monthly
Fixed ₹17,400 - ₹36,500
Earning Potential ₹36,500
Work from Home Full Time 0-0 Exp Speaks Little English English
Job highlights
57 applicants

Job Description & Details

Education
12th Pass Or Above
English Level
Speaks Little English
Experience
0-0 Year
Gender
Both
Working Days
Monday to Saturday
Timings
10:30 AM - 5:30 PM
  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Common Questions

How much salary can I expect?
Ans. Platinum Logistics offers 17,400 INR to 36,500 INR. Final salary depends on interview performance.
What is the education requirement?
Ans. Minimum qualification required: 12th Pass or Above.
Work from Home or Office?
Ans. This is a Work from Home job.
Who can apply?
Ans. Both Male and Female candidates can apply.
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