Telecalling Manager

Job Overview

We are seeking an experienced Telecalling Manager to lead and motivate a team of telecallers, ensuring high performance and operational efficiency.

Key Responsibilities

• Lead and guide a team of telecallers to achieve daily and weekly targets.
• Monitor call quality and provide constructive feedback to team members.
• Oversee daily telecalling operations and resolve immediate issues.
• Prepare basic performance reports for management.

Requirements & Details

• Qualification: Graduate in any discipline.
• Experience: 1-2 years of experience in telecalling or BPO/KPO/BPS operations.
• English Fluency: Good English communication skills are essential.
• Salary: INR 8,000 - 15,000 per month.
• Working Hours: Full-time, In-Office role. Monday to Saturday, 9:00 AM - 7:00 PM.