Customer Service Job in Kolkata Customer Service

Customer Service

Flying Star Retail India Private Limited
Sector V , College More , Kolkata
₹22,000 - ₹25,000 monthly
Fixed ₹22,000 - ₹25,000
Earning Potential ₹25,000
Work from Office Full Time 0-0 Exp Speaks Little English English
WhatsApp HR Call HR
Job highlights
57 applicants

Job Description & Details

Education
10th Pass Or Above
English Level
Speaks Little English
Experience
0-0 Year
Gender
Both
Working Days
Monday to Saturday
Timings
10:00 AM - 6:00 PM
HindiEnglish

A Customer Service Associate, or Customer Retention Associate, is responsible for helping customers with questions or concerns regarding company products and services

There are four key principles of good customer service: It's personalized, competent, convenient, and proactive. These factors have the biggest influence on the customer experience

JOB RESPONSEBILITY:

  • Answering questions about a company's products or services.
  • Processing orders and transactions.
  • Resolving issues and troubleshooting technical problems.
  • Delivering information about a company's offerings.
  • Providing proactive customer outreach.
  • Handling customer complaints.   

Common Questions

How much salary can I expect?
Ans. Flying Star Retail India Private Limited offers 22,000 INR to 25,000 INR. Final salary depends on interview performance.
What is the education requirement?
Ans. Minimum qualification required: 10th Pass or Above.
Work from Home or Office?
Ans. This is a Work from Office job.
Who can apply?
Ans. Both Male and Female candidates can apply.
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Customer Service

Flying Star Retail India Private Limited