Sap Ccv2 Admin

Job Description

SAP CCV2 Admin

Job Description

/Posting: We are seeking a dedicated and skilled ecommerce Systems Administrator to join our ecommerce team. In this role, you will play a crucial part in monitoring the performance and security of our ecommerce system, supporting and maintaining our VPN, and resolving performance and security-related issues. Our ecommerce platform is Commerce Cloud from SAP.

Key Responsibilities

• ·         System Configuration: Configure and maintain the SAP CCV2 system to meet the specific needs of the business, including setting up product catalogs, pricing, and tax information.
• ·         User Support: Provide technical support and assistance to end-users, including resolving issues related to the SAP CCV2 system, hardware, and peripherals.
• ·         Data Management: Manage and update product information, inventory data, and customer profiles in the system.
• ·         System Monitoring: Monitor system performance, ensuring high availability and response times. Take proactive measures to address potential issues.
• ·         Security: Implement and maintain security measures to protect sensitive customer and transaction data. This includes user access control and data encryption.
• ·         Software Updates: Keep the SAP CCV2 system up-to-date by applying patches, updates, and new releases to ensure optimal functionality.
• ·         Integration: Collaborate with IT teams to integrate SAP CCV2 with other relevant systems, such as ERP and CRM, to streamline business processes.
• ·         Reporting: Ability to analyze access and server log files for troubleshooting and customer support
• ·         Onboarding: Assist with customer onboarding by troubling shooting connectivity issues
• ·         Training: Train end-users on how to use the SAP CCV2 system effectively and provide ongoing support and guidance.
• ·         Documentation: Maintain comprehensive documentation of system configurations, user guides, and troubleshooting procedures.

Qualifications

and Skills:

·         Bachelor's degree in computer science, information technology, or a related field (or equivalent work

Experience

).

·        

Experience

• in SAP CCV2 or other POS systems is a plus.
• ·         Strong analytical and problem-solving skills.
• ·         Proficiency in SAP CCV2 system configuration and administration.
• ·         Knowledge of retail industry best practices and regulations.
• ·         Excellent communication and interpersonal skills.
• ·         Ability to work independently and as part of a team.
• ·         Understanding of data security and compliance with data protection regulations.
• ·         Understanding of HTTP Agents, how to use page re-writes and transforms using CDN services like Cloudflare
• ·         Familiarity with database management and SQL is a plus.
• ·         Certification in SAP CCV2 or related fields may be advantageous