Q

Customer Support Executive

Quantron Business Tech Solutions Pvt Ltd

3047, Second Floor, Venkatakrishna Rd, Mandhaveli, Chennai, , Chennai

₹15,000 - ₹20,000 monthly

Fixed ₹15,000 - ₹20,000

Earning Potential ₹20,000

Work from Office Full Time 1-2 Exp Speaks Fluent English English

Job highlights

47 applicants

Job Description & Details

Education

Graduate

English Level

Speaks Fluent English

Experience

1-2 Year

Gender

Female

Working Days

Monday to Saturday

Timings

9:30 AM - 6:30 PM

B2BB2CDealerPromotion

Experience 6 months to 2 years
Managing a team of representatives offering customer support.
Overseeing the customer service process.
Resolving customer complaints brought to your attention.
Creating policies and procedures.
Planning the training and standardization of service delivery.
Monitoring the work of individual representatives and of the team.
Conducting quality assurance surveys with customers and providing feedback to the staff.
Possessing excellent product knowledge to enhance customer support.
Maintaining a pleasant working environment for your team
Languages should know English, Tamil, Hindi

How much salary can I expect?

Ans. Quantron Business Tech Solutions Pvt Ltd offers 15,000 INR to 20,000 INR. Final salary depends on interview performance.

What is the education requirement?

Ans. Minimum qualification required: Graduate.

Work from Home or Office?

Ans. This is a Work from Office job.

Who can apply?

Ans. Only Female candidates can apply.