Pest Control Services Executive – Job Role
A Pest Control Services Executive is responsible for planning, executing, and monitoring pest control operations at client locations while ensuring service quality, customer satisfaction, and safety compliance.
Key Responsibilities
1. Site Inspection
- Visit client locations and inspect premises for pest issues such as termites, cockroaches, rodents, mosquitoes, ants, etc.
- Identify infestation levels and affected areas.
2. Pest Control Treatment
- Carry out pest control treatments using approved chemicals, sprays, gels, traps, fumigation, and other methods.
- Ensure correct dosage and safe application procedures.
3. Customer Service
- Explain treatment process and precautions to clients before and after service.
- Address customer complaints and provide service recommendations.
4. Service Planning & Scheduling
- Coordinate daily service visits as per schedule.
- Ensure timely completion of assigned service jobs.
5. Safety & Compliance
- Use PPE (gloves, masks, safety kits) during service operations.
- Follow government safety guidelines for chemical handling and disposal.
6. Reporting & Documentation
- Maintain service reports and treatment records.
- Submit daily work updates to supervisor/manager.
7. Equipment Handling
- Operate and maintain spray machines, fogging machines, bait stations, and related equipment.
- Report maintenance issues immediately.
8. Sales Support (if required)
- Identify opportunities for AMC (Annual Maintenance Contracts).
- Support business development team with client leads.
Skills Required
- Knowledge of pest control chemicals and treatment methods
- Basic customer communication skills
- Field service experience
- Problem-solving and observation skills
- Knowledge of safety procedures and hygiene standards
Qualification
- 10th / 12th Pass or Diploma
- Experience in pest control or facility management preferred
- Valid driving license (preferred for field work)
Reporting To
- Supervisor / Operations Manager / Facility Manager