Field Recovery Collection Executive

Team Leader

Manage and guide the collections team to achieve monthly targets.
Monitor team performance and productivity.
Coordinate with bank officials and management for recovery activities.
Ensure compliance with collection and recovery guidelines.
Prepare daily and monthly performance reports.

Collection Executive

Handle overdue loan accounts and follow up with customers for payment recovery.
Conduct field visits and customer meetings.
Negotiate settlements and collect payments.
Update collection status and customer feedback in the system.
Achieve assigned recovery targets.

Telecaller

Contact customers regarding overdue payments.
Follow up on payment commitments (PTPs).
Explain dues, settlement offers, and payment options.
Maintain call records and update customer responses.
Support the collection team in achieving recovery targets.

Requirements

Minimum 1 year of experience in collections, recovery, or telecalling.
DRA Certified candidates preferred.
Good communication and negotiation skills.
Ability to work under targets and deadlines.
10th Pass or above.