Shift Manager

Key Responsibilities

• • Delegate tasks to restaurant staff and supervise their performance.
• • Maintain a fully-stocked inventory and order food supplies, as needed.
• • Manage dining reservations.
• • Arrange to have shifts covered (e.g. when employees take time off).
• • Help staff resolve on-the-job challenges.
• • Track daily costs and revenues.
• • Balance the cash register at the end of the shift.
• • Coordinate with suppliers as they deliver food product orders.
• • Ensure client satisfaction and gracefully handle any complaints.
• • Open or close the restaurant (when responsible for the first or last shift).
• • Inform the next Shift Manager about pending tasks.
• • Report maintenance and training need.